The plastic washing recycling machine is an excellent showcase about the design capabilities of Kitech. During the product development, our designers figured out what was required by a succession of market surveys, brainstormed possible ideas, created prototypes, and then generated the product. However, this is not the end. They executed the idea, making it into an actual product and evaluated the success (saw if any improvements were necessary). This is how the product came out.

Our brand - Kitech is built around customers and their needs. It has clear roles and serves a wide variety of customer needs and motives. Products under this brand serve many major brands, residing within categories in mass, masstige, prestige, and luxury that are distributed in retail, chain store, online, specialty channels and department stores.

To provide high customer satisfaction for customers at Kitech is our goal and a key to success. First, we listen carefully to customers. But listening is not enough if we don’t respond to their requirements. We gather and process customer feedback to truly response to their demands. Second, while answering customers' questions or solving their complaints, we let our team try to show some human face instead of using boring templates.