To ensure the quality of portable plastic recycling machine and suchlike products, Kitech takes measures from the very first step - material selection. Our material experts always test the material and decide on its suitability for use. If a material fails to meet our requirements during testing in production, we remove it from the production line immediately.
Over the years, we have been committed to delivering exceptional Kitech to global customers. We monitor customer experience through new internet technologies - social media platform, tracking and analyzing the data collected from the platform. Thus we have launched a multi-year initiative to improve the customer experience that helps maintain a good cooperative relationship between customers and us.
We stick to the customer orientation strategy throughout the product life cycle through Kitech. Before conducting after-sales service, we analyze the customers' demands based on their actual condition and design a specific training for the after-sales team. Through the training, we cultivate a professional team to handle customer's demand with high-efficiency methods.